Technology made simple, service made personal.
Local, trusted IT support for home users, seniors, and small businesses across Missouri. We come to you.
No jargon, no runaround. Just straightforward tech help from someone who actually shows up.
Slow PC, crashes, won't boot, hardware faults. Full diagnosis and fix — we don't leave until it works.
Home & BusinessFull system scan, complete removal, and security setup so it doesn't come back. Peace of mind included.
Home UsersRouter setup, dead zone fixes, device connections. Home networks and full office setups handled right.
Home & BusinessGot a new computer? We'll set it up right — transfer your files, install your software, configure your email.
Home UsersPatient, plain-English lessons for email, smartphones, video calls, and online safety. Perfect for seniors.
Seniors WelcomeWorkstations, networks, software, backups. Keep your business running without the cost of an in-house IT team.
BusinessWe source the parts and build it right. Gaming rigs, home PCs, and business workstations — built to your budget and needs. Every component hand-picked, every cable managed, every system tested before delivery.
Home & BusinessYou know the rate before we start. No hidden fees, no diagnostic charges, no guesswork.
Minimum 1-hour charge. Billed in 30-min increments after the first hour.
After-hours & emergency: +$25/hr added to base rate.
No callout fee within 20 miles of Harrisonville. Beyond 20 miles, a $50 callout fee applies.
Payment at time of service. Cash, card, Venmo, Zelle accepted.
Heartland Technology Solutions was founded on a simple belief: technology should work for people, not the other way around. I'm Joe Russell, and I built this business to bring honest, personal IT support to the people who need it most.
Growing up watching my dad run Heartland Plumbing, a business built on showing up, doing the job right, and treating people with respect — taught me everything I needed to know about what a local service business should be. That same spirit drives everything we do here.
Whether you're a senior who needs help with email, a family whose computer just stopped working, or a small business that can't afford downtime — I show up, I fix it, and I explain it in plain English.
No jargon, ever
Transparent pricing
We come to you
Local & accountable
CompTIA A+ Certified — Industry-standard hardware and software certification.
Cisco CCNA — Advanced networking certification covering routing, switching, and network infrastructure.
IT Support Technician — Diagnosed and resolved fiber optic, networking, and connectivity issues for residential and enterprise customers.
10+ Years Management Experience — Led teams, managed operations, and maintained high customer satisfaction standards across multiple industries. Understands what business owners need.
Apple Certified Specialist — 4 years advising customers on Apple hardware, software, and technology solutions.
A.A.S., Business Administration & Information Technology — Johnson County Community College.
Based in Harrisonville, we serve the surrounding Missouri communities. Not sure if you're in range? Just call — we'll make it work.
No callout fee within 20 miles of Harrisonville. Beyond 20 miles, a $50 callout fee applies.
Give us a call or shoot us an email — we'll get back to you fast.